doesnt seem to work

I downloaded this onto my mac, and it doesnt seem to work. When I click on the same of a plant, the information only comes up about 20% of the time. I have a DSL connection that seems to work for everything else; so I dont think thats the problem. I tried to send an email using "send feedback," but it didnt go through. It seems like a good idea, but is a waste of money as is.

SeekingNovelNickname about Landscaper's Companion